About Us
who we are
Refined Restaurant Group has built successful food and beverage concepts from the ground up and has overseen daily operations, staff training, creation of systems and procedures, marketing strategy, and finance. Each of the members of the team bring a diverse and unique perspective to our concepts. From creating popular dishes, designing show stopping concepts and driving profitability.
Meet the Team
Alexandra Lourdes
Alexandra Lourdes, Ph.D is a well known entrepreneur & the co-founder of Refined Restaurant Group, which specializes in creating unique & modern restaurant concepts that have now been widely recognized. Her restaurant brands include Café Lola, Saint Honoré Doughnuts & Beignets, Pizza Anonymous, 3 Little Chicks & an online couture gifting site LolaXO.com Alexandra is also the co-founder of The Refined Agency, a social media and interactive marketing agency in Las Vegas, NV which has created one of the largest female empowerment events in Las Vegas, called Women Who Slay. Lourdes has been featured in several publications including: Vegas Magazine, Vegas Rated, and she was featured as one of the five most empowered Women in Luxury Magazine. Lourdes has received a commendation from Mayor Goodman as well as a previous winner of the 40 under 40 award. She also was recently featured in “The New Latina:100 Millennials Shaping Our World” which shares the stories of successful Latina’s in different fields. Previously, Alexandra held a position as the Academic Integration Coordinator at UNLV. She earned her Ph.D. at the age of 30 years old and her dissertation research and passion involves increasing the success rate of underrepresented students in education. She has over nine years of experience within development, community relations, student retention, program development, marketing and sponsorships. She is also taking the TikTok world by storm and has amassed over 1.8 million followers who enjoy her creativity, candor, and recipes. Alexandra is also a foodie, a wife & mom to her daughters Sophie and Mila, she enjoys sharing her motherhood tips & traveling all over the world with her family.
Lin Jerome
Lin Jerome, J.D. is the co-founder of Refined Restaurant Group, The Refined Agency, Café Lola, Saint Honoré Doughnuts and Beignets and 3 Little Chicks. In 2012 she obtained her Law Degree from The University of Nevada Las Vegas Boyd School of Law and in 2013 created female influencer and philanthropic group Ladies Who Dine, a group hosting quarterly events at Las Vegas’ premier restaurants and nightlife venues catering to Vegas Young Professionals. In 2015, Lin created The Refined Agency with business partner Alexandra Lourdes; an interactive marketing company specializing in social media, creative design, influencer marketing and hospitality events. As a result of the success The Refined Agency garnered through its marketing efforts for its clientele, concepts Café Lola, Saint Honoré Doughnuts and Beignets and 3 Little Chicks were created. Lin, who is also a lover of design, has played a pivotal role in designing, scouting and securing locations for all of the Refined Restaurant Group concepts. She is also the key player in seeking and procuring strategic partnerships and business development for the group. She has been featured in many publications including Medium, Authority Magazine, Entrepreneur, Travel Noiré, and was hi-lighted in the book “Hello Gorgeous” Empowering Wisdom from Bold Women to Inspire Greatness.
Steve Jerome
Stephen Jerome brings a lifetime of hospitality experience and passion to the table. A native of Auburn, New York, but longtime Las Vegas resident, Stephen is a proud graduate of the Hotel and Restaurant Management program at the University of Nevada Las Vegas. Over the past decade, he has established himself as one of Las Vegas’ rising food and beverage stars, opening and operating numerous award-winning restaurants for the likes of Wolfgang Puck, Elizabeth Blau and Steve Wynn. Most recently he has acted in the role of Managing Partner and General Manager for Blau and Associates Restaurants Andiron Steak and Sea & Honey Salt. Previous projects include Wolfgang Puck’s Trattoria del Lupo, Postrio, CUT Steakhouse, and Switch Steak at Encore Las Vegas. In these positions, Stephen routinely managed and supervised teams of over 75, was tasked with maintaining high standards of service, oversight of human resource objectives and recruitment, and acted as point of contact for daily operations maximizing profitability and continued growth for the company. Stephen has also served as adjunct faculty for the University of Nevada Las Vegas William F. Harrah Food and Beverage College, responsible for oversight of the coveted Capstone Restaurant Management course. He obtained his Masters in Hospitality Administration from UNLV in December 2017.In 2018, Stephen joined Refined Restaurant Group overseeing daily operations and culinary development.
Michael Santos
Michael Santos is the Chief Executive Officer for Tailored Food & Beverage. After launching a successful restaurant franchise group in Las Vegas; Santos set out to help other restaurant groups sharpen their operations. Tailored Food & Beverage works with restaurant organizations who are looking to expand their organizational structure and market presence all while enhancing their operations. Santos works with each department and the restaurant operators to build the sole focus of serving the guests in all they do every day. From supply chain analysis to guest service training, Santos is operationally focused and guest minded. Prior to Tailored Food & Beverage Santos was the Chief Operating Officer for Raising Canes; overseeing Operations, HR, IT, Supply Chain and Training. Immediately prior to this position, Santos served as the VP of Operations and Human Resources. Under Santos’s leadership, Raising Canes grew to 15 restaurants in three markets in 9 years. With a passion for education almost as great as for the restaurant industry, Santos attended California State University, Long Beach and graduated in December of 2004 with Bachelors of Science Degrees in Finance and in Human Resources Management. Today, Santos supports Prostart - a program developed by the National Restaurant Association’s Education Foundation. Santos works as a Partner in Refined Restaurant Group overseeing Finance and Human Resources for the company.